Last Update: April 2026
This Privacy Policy describes how Aviva Power ("Aviva," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit our website (www.avivapower.com), interact with any of our promotional microsites, or make a purchase from us (collectively, the "Services"). Please read this policy carefully. By using the Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us and information that is collected automatically when you use the Services.
Device and Usage Information
When you visit the Services, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookie data. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you to us, and how you interact with the Services. We refer to this as "Device Information."
Order Information
When you make or attempt to make a purchase through the Services, we collect your name, billing and shipping address, payment information (such as credit card numbers or other payment method details), email address, and phone number. We refer to this as "Order Information."
Communications
If you contact us for customer support or other inquiries, we may collect your name, email address, and the content of your communications with us.
2. How We Use Your Information
We use the information we collect to:
· Process and fulfill your orders, including payment processing, shipping arrangements, and providing order confirmations and invoices;
· Communicate with you about your orders, products, services, and promotional offers;
· Screen orders for potential risk or fraud;
· Improve and optimize our Services by analyzing how customers browse and interact with our website;
· Comply with applicable legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Services. Cookies are small data files placed on your device that help us recognize you, remember your preferences, and understand how you use our website.
We use the following types of cookies:
· Essential Cookies: Required for the Services to function properly, including shopping cart and checkout functionality.
· Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). This data is aggregated and anonymous.
· Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Services.
4. Sharing Your Personal Information
We do not sell your Personal Information. We may share your information with trusted third-party service providers who assist us in operating our Services, including:
· E-commerce platform providers (e.g., Shopify) to power our online store;
· Payment processors to securely handle transaction data;
· Shipping and fulfillment partners to deliver your orders;
· Analytics providers (e.g., Google Analytics) to help us understand website usage.
We may also disclose your Personal Information where required by law, regulation, or legal process, or to protect the rights, property, or safety of Aviva Power, our customers, or others.
5. Behavioral Advertising
We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising at any time by visiting:
· Google: https://www.google.com/settings/ads/anonymous
· Facebook: https://www.facebook.com/settings/?tab=ads
· Digital Advertising Alliance: https://optout.aboutads.info/
6. Your Rights
If you are a resident of California or certain other jurisdictions, you may have the following rights regarding your Personal Information:
· The right to know what Personal Information we have collected about you;
· The right to request correction or deletion of your Personal Information;
· The right to opt out of the sale of your Personal Information (note: we do not sell your data);
· The right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us using the information in Section 8 below. We will respond to your request within 45 days.
7. Data Retention
We retain your Order Information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements. If you would like us to delete your Personal Information, please contact us at the address below and we will respond to your request within a reasonable time, subject to any legal obligations we may have to retain certain data.
8. Security
We take reasonable precautions to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how we handle your Personal Information, please contact us at:
Email: support@avivapower.com
